Zach's dad gets a call from a phone scammer and becomes "paralyzed with fear" from what the scammer tells him, eventually leading him to lose $3000 worth of gift cards that he bought from the store due to the scammer's elaborate story, which is designed to plant fear in the victim to carry out the scam successfully. The best way to learn from these scams is to spread awareness and educate others, and that is what Zach is doing by sharing this story.
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